Last updated: December 2024
aerflow B.V. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our renovation services. As the Data Controller, we ensure all processing activities comply with the General Data Protection Regulation (GDPR) and Dutch privacy laws.
The data we collect includes personal information such as your name, email address, phone number, postal address, and project details when you contact us for renovation services. We also collect technical information about your website usage, including IP addresses, browser type, device information, and pages visited. Additionally, we may collect information about your renovation preferences, budget range, and communication history with our team.
We explain how we use your information in the following ways: to provide renovation services and respond to your inquiries, to prepare quotes and project proposals, to communicate with you about your renovation project, to schedule consultations and site visits, to process payments and maintain financial records, to improve our services and website functionality, and to comply with legal obligations. The use of your data is based on legitimate business interests, contract performance, and your consent where applicable.
Under GDPR, we process your personal data based on the following legal grounds: consent (when you voluntarily provide information through our contact forms), contract performance (when providing renovation services), legitimate interests (for business operations and service improvement), and legal obligations (for tax and regulatory compliance). You have the right to withdraw consent at any time where processing is based on consent.
aerflow does not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist in delivering our services, including subcontractors, suppliers, payment processors, and professional advisors. All third parties are bound by confidentiality agreements and data protection requirements. We may also disclose information when required by law or to protect our legitimate business interests.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Customer information is typically retained for 7 years after project completion for legal and warranty purposes. Marketing communications data is retained until you unsubscribe or request deletion. Website analytics data is retained for 26 months. We regularly review and delete data that is no longer required.
As a data subject under GDPR, you have the following rights: the right to access your personal data and receive a copy, the right to rectify inaccurate or incomplete data, the right to erasure ("right to be forgotten") under certain circumstances, the right to restrict processing in specific situations, the right to data portability for data provided with consent or contract, the right to object to processing based on legitimate interests, and the right to withdraw consent where applicable. To exercise these rights, please contact us at privacy@aerflow.world.
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. We use essential cookies for website functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. You can manage cookie preferences through our cookie consent banner or your browser settings. For detailed information about our cookie usage, please refer to our Cookie Policy.
aerflow implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, access controls, regular security assessments, and staff training on data protection. While we strive to protect your information, no internet transmission is completely secure, and we cannot guarantee absolute security.
aerflow primarily processes data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR. Any international transfers will be conducted in compliance with applicable data protection laws.
Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without proper consent, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided personal information should contact us immediately.
aerflow may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes affecting your rights, we may provide additional notice through email or prominent website notices. We encourage you to review this policy regularly.
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding privacy matters, please reach out using the following contact information:
Data Controller: aerflow B.V.
Address: Eikenlaan 52, 4828 XK Breda, North Brabant, Netherlands
Privacy Email: privacy@aerflow.world
Phone: +31 702840502
Registration Number: 51982064
If you believe aerflow has not adequately addressed your privacy concerns or data protection rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can contact them at autoriteitpersoonsgegevens.nl or by phone at +31 70 888 8500.
This Privacy Policy is governed by Dutch law and GDPR. For any disputes arising from this policy, the courts of the Netherlands shall have exclusive jurisdiction.
